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Promise of Jobs with Telephone Banking Centre

An ￡80-million telephone banking centre is to open in Scotland, with the creation of about 500 new jobs. Grand Union Group, which owns the Dundee and Western Bank, said today it hopes to have the (19) fully operational by next August. It will be based at the new Caledonian Industrial Estate currently being built near Edinburgh.

The centre is being (20) through a joint partnership (21) global telecommunications firm Concept and customer care specialists Businesslink.

Sara Grimaldi, chief executive of the Dundee and Western Bank, said, 'I'm delighted we will be working in (22) with Concept and Businesslink and I'm confident we will (23) from their considerable experience. The new centre will make (24) use of innovative business procedures which will (25) to an improved service and experience for our valued customers.' Callum Martin, president of global accounts for Grand Union Group, added that he was very pleased his company will play a key role in such an important development employing state-of- the-art technology.

The local council said new jobs were (26) of the efforts made to (27) investment to the region. Council leader Hugh MacArthur said, 'It's good news for Grand Union, but it will also (28) us to promote Edinburgh to companies considering a (29) to Scotland. The council will continue to work hard to ensure that today's (30) is just the latest (31) in our attempt to create high quality jobs in the area.'

Scotland has become a European leader in terms of telephone banking centres and has (32) itself an excellent reputation. The call centre sector as a whole employs more than 28,000 people at more than 170 sites in Scotland. Taking this into (33), it seems likely that this new centre will be another success story.

19.A facility B plant C function Dsituation

20.Aassisted B invested C funded D paid

21.Aconsisting B engaging C containing Dinvolving

22.Aventure B teamwork C enterprise D collaboration

23.A benefit B improve C grow D advance

24.Ainclusive B uniform C extensive D universal

25.Ahelp B contribute C provide D combine

26.Afacts B reasons C data D evidence

27.Aacquire B gain C attract D win

28.Anecessitate B ease C supportD enable

29.A reorganisation B reassignment C relocation D replacement

30.A announcement B publication C notice D acknowledgement

31.A method B step Cpoint D action

32.A achieved B taken C drawn D earned

33.Amind B regard C account D note

這篇文章主要講的是一個大型的電話銀行中心可能帶來的就業前景。

19題，首先排除C、D，因為此處應該填入一個動詞，用來指代即將于下個八月完全運作的telephone banking centre。plant是指(工業用的)大型機器、設備，所以此處應該選擇facility，設施。

20題，指這個centre是讓兩個公司聯合贊助的。assist后接with，invest后接in，paid意思不對，不是一般付款而是提供資金，所以是fund。

21題，此處的動詞是用來表明這個聯合贊助所涉及到的兩方。consist后需要of，engage意思不對，contain一般用來表示整體包含某個部分，這個空格前后并不是包含關系。involve，涉及到，用法對意思也對。

22題，in collaboration with 固定用法，合作

23題，benifit from 從。。。中獲益。

24題和25題，這個句子翻譯過來就是新中心將廣泛利用創新型商業程序。這種程序有利于對我們珍貴的客戶提供改進的服務和經驗。理解句子含義，不難選出答案。

26和27題，作為一個整體進行考慮。吸引了投資所以增加了就業機會。26題，B、C首先可以排除，這個空的意思是新的工作是吸引投資所做努力的證明，從意思上講，應選evidence。27題，attractinvestment吸引投資，是商英里非常地道的表達。其他幾個從漢語意思上貌似都說的通，但不是地道的英語表達。

28題，enable to使某人能夠。

29題，relocation改變位置，辦公室搬遷。意思是促使我們將愛丁堡“推銷”給考慮在蘇格蘭重置辦公室的公司。

30題，這個題目要想填對需要費一番心思，從整體上看這個空。整篇文章講的是一個電話銀行中心要開在蘇格蘭了。這個消息一經宣布，引發了各方的猜想，覺得可以創造就業機會，帶動當地經濟的發展。而這一段整個就是當地議會的表態，這一空的前面就是議會官員說的話。所以30空和31空是最后的總結，說今天的宣布就是最近的為了創造高質量工作所采取的舉措。理解了意思，30空填announcement，31題填step。

32題，為自己掙一個好的名聲。用earn，固定用法。

33題，take into account，固定用法，考慮到

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