[ 范文]

Dear Mrs Geddings,

I write regarding a training course on health and safety which I attended 27 November.考生如果怕自己錯過考試報名時間和考試時間的話，可以 免費預約短信提醒，屆時會以短信的方式提醒大家報名和考試時間。

When I booked this course, I chose your company as it came highly recommended and the courses seemed to be of a high standard. I was promised an experienced trainer but unfortunately he was sick and the replacement was not as good as expected. Regarding the information packs these were only a pile of loose photocopies, which was not promised. The class was supposed to be about 8 people but in mine there were about 15. Finally, I should make it clear that the class started 1 hour late, and the lunch that was served, was cold.

I am sure you can understand my disappointment. I would therefore be glad if you could investigate this matter. I look forward to hearing from you.

Yours sincerely, Lisa Kostevska Cabin Attendant

索賠：

compensate, indemnify, refund, apologise

投訴信范文：

Dear Sir or Madam

I am writing to complain about your Tour 5210 to Mexico on 15 June.

The quality of the food in the hotels was terrible and everybody in our group was sick most of the time. I would like to remind you of the fact that your advertisement said ― superior hotels and fantastic food all the way ‖.

We must insist, therefore, that you refund at least 10% of our money as compensation.

If we do not receive adequate compensation within 7 days, we will be forced to write to the local newspaper.

Yours faithfully

比較強烈投訴抗議信 : Dear Sir or Madam

I am writing about the heating unit you installed for us on 15 March last year.

Unfortunately, the heating system exploded on 12 January this year, and blew a large hole in the roof, thus resulting in a large damage to both our workshop and stocks.

I should like to remind you that we wrote to you on 9 th December last year because it was making a strange noise, but you did not give us a reply.

We must insist, therefore, that you replace the heating system immediately and pay for our damage worth US $ 400,000.

Your faithfully

環球網校友情提示：以上內容是2020商務英語中級寫作范文：投訴信，點擊下面按鈕免費下載更多精品備考資料。