培訓內容 + 培訓帶來的好處

· communication skills +avoid misunderstanding;get the work well done考生如果怕自己錯過考試報名時間和考試時間的話，可以 免費預約短信提醒，屆時會以短信的方式提醒大家報名和考試時間。

· customer service +it is critical to meet customers' needs;increase customers' satisfaction

· interpersonal relationship + enhance mutual understanding and trust

· computer skills + it is important for conducting administrative and offer tasks

· safety training + give practical advice for avoiding getting hurt

· business ethics +customers's loyalty and trust to the company

重要性

從公司發展的角度看：

enhance company image increase productivity

從雇員的角度：

· increase job satisfaction

· boost morale(among employees)

· enhance efficiencies in process which result in financial gain

· reduce employee turnover/retain employee 丨什么是 turnover?點右邊查看：

· acquire more practical skills that is beneficial for the personal development

· ensure employees have greater commitment in their work/continue effort

· ensure employees keep up with the latest information for market trend

· help them have a clear idea of future job

如何使培訓有成效

· Good preparation ensures effective training

· maintain a positive energy and attitude

· fully equipped facilities

· meet the training needs/requirements

· company budget

· well-organized materials

如何鑒定培訓是否具有成效

· organize a relevant test

· to conduct a survey to participants to see whether they have any improvement in the work performance

· whether the training address the issues/solve problems

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