PAPER 3

PART ONE

I have just heard that an important client is visiting Shanghai next week. He cannot re-arrange his visit, and it is important we meet for discussions. Could we postpone my visit to your office until the week commencing 5 September?(40 words)

Part two

Although Nikko tractors are average in price, the people in the survey considered our tractors cheaper. They also commented highly on the standard of servicing we provide. However, the quality and reliability of Nikon tractors were rated much higher than ours, and I recommend working on methods of making our tractors more robust and less prone to mechanical failure. Moreover, since Nikon tractors were considered more attractive in appearance, I suggest experimenting with new designs for our next model. Above all, people were impressed by the availability, particularly in some of the northern rural areas. (119 words)